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COVID-19 Updates

Latest Update - All of New Zealand – apart from Auckland – is at Alert Level 2. Auckland is at Alert Level 3. 

Email update sent to all TLC students Wednesday 8 September 2021:

Kia ora

We have now received details of the Ministry of Education’s guidelines for best practice under the Delta 2 alert level. There are a couple of details which the school will need to work on (see the italicised script below) , however the guiding principles are the same as noted in the earlier email. 

For DD students:

Distance delivery will continue as usual.

For onsite students:

Most mains classes will restart on Thursday and continue on Friday. A couple of classes may not be able to run due to an inability to maintain a 1-metre social distance between people. Tutors who are unable to operate safely onsite will continue with online delivery of classes. Your tutor will contact you about this if it applies to their class. Some classes may be colder than usual to increase ventilation so please make sure you are warmly dressed if the weather is cold.

All block classes are running onsite next week. To ensure effective and safe learning opportunities, class sizes may not be running at maximum.

If you are registered for a class but are not able to attend onsite, please contact your tutor and programme support about the possibility of online delivery. Please be aware that it may not be possible to replicate the same studio experience due to limitations of equipment and resources. Alternative activities may be suggested to enable you to continue working towards meeting programme requirements.

A few things to keep in mind please:

  • If you are feeling unwell or have a cold – please stay at home and call your doctor or Healthline on 0800 611 116
  • We are asking all staff and students to follow the School Agreement to look after each other and wear a mask when onsite. Mask wearing in confined spaces is strongly recommended in the MOE guidelines
  • Use the QR codes to sign into each area you enter
  • Where possible, enter and exit from different doors
  • Sanitise shared equipment
  • Sanitise and clean your working area before you leave at the end of the day

Key website contacts:

Healthline: 0800 611 116 
Ministry of Health
Unite Against Covid 
Ministry of Education (Tertiary providers) 

The Learning Connexion

Please remember – if you need help – please get in touch at ps@tlc.ac.nz and someone will reply to you as soon as they can.


Preventing the risk 

Everybody should follow the following basic principles to reduce the risk of getting an acute respiratory infection or passing it on to others:

  • regularly washing hands (for at least 20 seconds with warm water and soap and dry thoroughly)
  • covering your mouth and nose when you sneeze
  • staying home if you are sick
  • avoiding close contact with anyone with cold or flu-like symptoms
  • if you feel unwell you should avoid public gatherings and events
  •  cleaning surfaces regularly (when infection is suspected).

Go to the Ministry of Health website for more information about preventing the risk:

Novel coronavirus (2019-nCoV) guidance – Ministry of Health (external link)

Staying home

If you need to stay away from your education provider because you are at risk of infection for 14 days, this means avoiding close contact with other people as much as possible.

The Ministry of Health is strongly encouraging people who are staying away for the 14-day period, as a result of their travel to China, to register through the new dedicated 0800 number specifically for health-related calls about coronavirus (call for free on 0800 358 5453).

Key contacts


Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

The Healthline existing number 0800 611 116 is still the main number to call for non-coronavirus health concerns.

Healthline has translators and interpreters available 24/7 in 150 languages including Mandarin and Cantonese.