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Medical Emergency

  • Dial Ext 822 for reception

  • Dial 1-111 and ask for the ambulance

  • Apply first aid if you are confident and it is safe to do so

Automatic External Defibrillators (AED) for heart attack victims are available at:

The Learning Connexion Campus - Ground floor Taylor building

Dial Ext 822 (reception) to have one sent immediately to the patient if you are not near the defibrillator. These should be used by trained staff where possible.

  1. Call for “HELP!” and have someone call 111 (outside line) for an ambulance and seek

              paramedic/first aider.

      2. SAFETY:  Check the area is safe, remove other persons in danger, wear gloves.

      3. Provide first aid (only move casualty in life threatening situation, or if no sign of life):

RESPONSE: Check for response using voice and touch (shake and shout).

Check ABC:  Airway    Breathing    Circulation.

AIRWAY: Open and clear airway.

BREATHING: Look, listen, feel for breathing or signs of life.

Position victim flat on back on firm surface. Give 2 full slow breaths to make chest rise.

CIRCULATION: Start cardiac compressions. Ratio 30 compressions to 2 breaths, speed 100 per minute.

DEFIBRILLATION: Apply defibrillator when available.

SEVERE BLEEDING/BREAKS/BURNS: Carry out body check. Immobilise breaks to prevent further injury. Arrest bleeding, apply direct pressure and elevate. Cool burns with cold water for 20 minutes.

      4. Remain with casualty, keep warm, make comfortable, monitor and reassure until assistance arrives. Lay unconscious casualties on their side (‘recovery position’).

      5. Wash any bodily fluids with soap and water.

      6. Take time out afterwards – discuss incident and support with your manager.


Know your local first aiders and first aid kit location