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Information about Novel Coronavirus (2019-nCoV)

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In January 2020, Chinese authorities confirmed a new type of coronavirus, known as 2019-nCoV. The Ministry of Health is closely monitoring the situation and following guidance from the World Health Organization.

Current status

There are no confirmed cases of 2019-nCoV in New Zealand to date but the likelihood of importing a case is high. The risk of an ongoing outbreak in New Zealand remains low, but the Ministry of Health is monitoring the situation closely. If any public health measures are needed for this virus, the Ministry of Health will advise.

For up to date information, please refer to the Ministry of Health website

Preventing the risk 

Everybody should follow the following basic principles to reduce the risk of getting an acute respiratory infection or passing it on to others:

  • regularly washing hands (for at least 20 seconds with warm water and soap and dry thoroughly)
  • covering your mouth and nose when you sneeze
  • staying home if you are sick
  • avoiding close contact with anyone with cold or flu-like symptoms
  • if you feel unwell you should avoid public gatherings and events
  •  cleaning surfaces regularly (when infection is suspected).

Go to the Ministry of Health website for more information about preventing the risk:

Novel coronavirus (2019-nCoV) guidance – Ministry of Health.

Staying home

If you need to stay away from your education provider because you are at risk of infection for 14 days, this means avoiding close contact with other people as much as possible.

The Ministry of Health is strongly encouraging people who are staying away for the 14-day period, as a result of their travel to China, to register through the new dedicated 0800 number specifically for health-related calls about coronavirus (call for free on 0800 358 5453).

Go to the Ministry of Health website for further information on staying home:

Novel coronavirus (2019-nCoV) information – Ministry of Health.

Key contacts

Healthline

Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

  • The number is 0800 358 5453.
  • Or for international SIMs +64 9 358 5453.

The Healthline existing number 0800 611 116 is still the main number to call for non-coronavirus health concerns.

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